Terms & Services
This website is provided and made available by Starseeds Rising Pty Ltd, at 6 Fowler Street, Camperdown NSW 2050, a company registered in Australia under the ABN 866 578 534 62 and its affiliates (herein referred to as “Starseeds Rising”, “we,” “us” or “our”).
By using the websites located at "www.starseedsrising.com.au ”and the pages, features, information, content, applications and services contained therein from time to time (collectively, the “Service”), you agree to these terms and service (“Terms of Service”), whether you are a “Visitor” (which means that you simply browse the Service) or you are a “Member” (which means that you have registered or transacted with the Service or a component thereof). The term “User” refers to a Visitor or a Member. If you do not agree to these Terms and Services, you should not use any part of the Service.
Starseeds Rising Pty Ltd reserves the right to make changes to the Service and these Terms and Services at any time. The changes will take effect upon their posting on the Service (unless otherwise noted in such changes). Please review these Terms and Services as often as you feel necessary, since your continued viewing of and/or use of the Service will serve as your confirmation that you agree with and accept any and all changes. If you are a Member and you do not agree with such changes, your sole remedy is to cancel your registration to the Service and discontinue all use of the Service.
To understand our privacy practices, please review our Privacy Policy, which also governs your use of the Service.
Supply of Goods
1. Applicable Terms and Services
1.1 We currently have a minimum purchase of $39 AUD for each order.
1.2 The sale of any products listed on our website (“Products”) will be governed by the Terms and Services set out in clauses 2 10 below which will apply to any Order between you and us for the sale of Products to you (“Order”). Please read these Terms and Services carefully and make sure that you understand them, before ordering any Products from our website. Please note that before placing an order you will be asked to agree to these Terms and Services . If you refuse to accept these Terms and Services, you will not be able to order any Products from our website.
2. Contacting Us if You Are a Customer
2.1 To cancel an order You must notify Us as soon as possible before the order has been dispatched. You just need to let us know that you have decided to cancel in the way set out in clause 4.3.
2.2 Once the order has been dispatched, you cannot cancel the order.
3. Our Products
3.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.
3.2 Due to the natural minerals composite of our products, it is advised to avoid getting it wet.
3.3 The packaging of the Products may vary from that shown on images on our site.
4. How the Order is Formed Between You and Us
4.1 Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
4.2 All orders that you place on this website will be subject to acceptance in accordance with these Terms and Services. Following your confirmation and placing of the order we send out an acknowledgement email detailing the order and the final price you will pay for the Products including tax and shipping costs. Please note that this email is not an order confirmation or order acceptance of your order by Starseeds Rising Pty Ltd and we reserve the right to reject such order or limit the quantity of Products under such order.
4.3 We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation). The Order between us will only be formed when we send you the Dispatch Confirmation. Once an order has been dispatched, you cannot cancel your order.
4.4 If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because we cannot meet your requested delivery date, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.
5. Return and Refund
5.1 If you are a consumer, you have a legal right to cancel your order provided that the order has not been dispatched. Please read our RETURNS POLICY.
6. Delivery
6.1 Following receipt of the Dispatch Confirmation you will be able to track the progress of your order through our authorised carrier. Please read our DELIVERY POLICY.
7. International delivery
7.1 We deliver to addresses in Australia, New Zealand, Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Spain, Denmark, Sweden, Finland, Greece, Portugal, and the United Kingdom, United States of America, Canada (International Delivery Destinations).
7.2 If you order Products from our website for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
7.3 You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
7.4 You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
8. Price of Products and Delivery Charges
8.1 The prices of the Products will be as quoted on our website at the time you submit your order. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information is entered onto the system.
8.2 Prices for our Products may change from time to time, but changes will not affect any order you have already placed.
9. How to pay
9.1 We accept all major debit and credit cards, our payment provider is Stripe. Stripe is SSL & PCI level 1 Compliance.
9.2 Starseeds Rising Pty Ltd do not store or hold any card numbers and or payment details of our customers.
10. Defective or Misdescribed Products
10.1 We only supply the Products for domestic and private use. You agree not to use the Product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.